Choosing the Right Outsourcing Partner
- How is the proposal’s quality?
- How is the response time?
- How are the company’s credentials?
- How is the communication skill of account manager?
- How is their strategic approach/process to drive the outsourcing partnership?
- Is there any onsite representative available?
Following tips can Help You Ensure that You Find the Best Offshore Outsourcing Partner for Your Business:
Ask For References:
Before finalizing your outsourcing partner, ask for references from your offshore partner, do the references check and see the customer’s feedback. You can find out more about the quality of the services, timely deliveries and customer support services with these references.
Communicate with Your Outsourcing Partner:
Check the communication and technical skills of the Team Leader/Project Manager who will lead your project. Good communication can assure you about the outsourcing relationship and required key technical competencies of the team.
Before taking the final decision, you need to consider the response time of your offshore partner.
Request for a Non-Disclosure (NDA) Format:
Remember that you should always ensure that all confidential information is protected and to ensure this check the format of NDA.
Don’t forget to request a communication plan to make the process effective and fruitful.
Mr. Narayan Mohapatra