{"id":3906,"date":"2019-10-18T14:46:38","date_gmt":"2019-10-18T09:16:38","guid":{"rendered":"https:\/\/www.idslogic.com\/blog\/?p=3906"},"modified":"2025-02-25T15:46:51","modified_gmt":"2025-02-25T10:16:51","slug":"why-software-maintenance-and-support-is-essential-for-your-cms-website","status":"publish","type":"post","link":"https:\/\/www.idslogic.com\/blog\/why-software-maintenance-and-support-is-essential-for-your-cms-website","title":{"rendered":"Why Software Maintenance and Support Is Essential for Your CMS Website"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.idslogic.com\/blog\/why-software-maintenance-and-support-is-essential-for-your-cms-website\/#What_is_a_CMS_Maintenance\" title=\"What is a CMS Maintenance?\">What is a CMS Maintenance?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.idslogic.com\/blog\/why-software-maintenance-and-support-is-essential-for-your-cms-website\/#Keeping_the_Software_Updated\" title=\"Keeping the Software Updated:\">Keeping the Software Updated:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.idslogic.com\/blog\/why-software-maintenance-and-support-is-essential-for-your-cms-website\/#Why_is_it_Important_to_have_a_CMS_Maintenance_and_Support\" title=\"Why is it Important to have a CMS Maintenance and Support?\">Why is it Important to have a CMS Maintenance and Support?<\/a><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-size: 14pt;\">Most business owners think why they should spend so much of money on something that they have already made high investments in. To them, the concept of maintaining a software seems unreasonable, but there are sound reasons why you should consider this. It is not because the software keeps on changing every year, but the technological landscape will keep changing under this.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Your website CMS is crucial to manage the web content of your site and proper maintenance and support is essential to keep the site in good condition. For the things that are related to the growth of your business, maintenance and upkeep are an obvious part of sustaining the investment. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">But often we tend to forget that our digital assets like applications, websites and the CMS too need maintenance for the same reasons. A neglected CMS website is of no use as it cannot say much about your business to your visitors.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_a_CMS_Maintenance\"><\/span><span style=\"font-size: 14pt; color: #008000;\"><strong><span style=\"font-size: 18pt;\">What is a CMS Maintenance?<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">A CMS maintenance can be viewed as a collection of activities that helps to keep the site stable and running smoothly. It includes:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Keeping_the_Software_Updated\"><\/span><span style=\"font-size: 16pt;\"><span style=\"color: #003366;\"><strong>Keeping the Software Updated<\/strong>:<\/span> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Keeping your CMS updated to the latest version reduces the chance of your site becoming vulnerable to viruses or any malware. This doesn\u2019t mean only the core CMS, but it also includes the maintenance and updates of all the plugins and any other integrations.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"\/blog\/areas-where-your-website-maintenance-and-support-partner-can-help-with-strict-attention\">Areas Where Your Website Maintenance and Support Partner Can Help with Strict Attention<\/a><\/span><\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-size: 14pt;\">The updates can also happen automatically, but it is also important to check and understand about the updates that include and ensure what is happening for all the parts of the CMS.<\/span><\/p>\n<p><span style=\"font-size: 16pt;\"><span style=\"color: #003366;\"><strong>Keeping Complete Backup of the Site<\/strong>:<\/span> <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you don\u2019t have a complete backup of your site, then it will cause you some serious headaches that varies from anything that is annoying or unmanageable. Business owners should always <span style=\"color: #333333;\">hire a website maintenance and support service provider<\/span> who can help to schedule regular automatic backups and also double checking the backup files that will help prevent the disaster.<\/span><\/p>\n<p><span style=\"font-size: 16pt;\"><span style=\"color: #003366;\"><strong>Link Checking<\/strong>:<\/span> <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Another issue that professional support service providers can solve is the cause of frustration for the users that is being sent to the non-existent or expired page, which displays a 404 error.\u00a0 This error often leads your visitors to bounce from your site to another. A routine checkup of your site ensures that all the web pages are visible to the audience.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read:\u00a0<\/strong><a href=\"\/blog\/website-maintenance-and-support-key-issues-that-you-should-continually-watch-for\"><span style=\"color: #ff0000;\">Website Maintenance and Support: Key Issues That You Should Continually Watch For<\/span><\/a><\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-size: 16pt;\"><strong><span style=\"color: #003366;\">Compatibility Checks and etc:<\/span> <\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You may not detect a change in your site that has become the problem for your site. Something which is very simple as updating the software or changing the layouts or adding fresh content may create any issues. A regular check is important to ensure that there are no compatibility issues from either the users\u2019 side or from the side of the website owner.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_is_it_Important_to_have_a_CMS_Maintenance_and_Support\"><\/span><span style=\"font-size: 14pt; color: #008000;\"><strong><span style=\"font-size: 18pt;\">Why is it Important to have a CMS Maintenance and Support?<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">The initial and the most important area where a <a href=\"\/website-maintenance-services\/\"><span style=\"color: #ff0000;\">CMS maintenance and support<\/span> <\/a>helps is the security and stability of the digital platform. For CMS like WordPress, DNN, Drupal, there are hackers trying to crack the site, but expert companies offering maintenance and support services can help to save the site from any security attacks, low performance issues, poor customer experience and etc.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most business owners think why they should spend so much of money on something that they have already made high investments in. To them, the concept of maintaining a software seems unreasonable, but there are sound reasons why you should&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3907,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[661],"tags":[949,662],"class_list":["post-3906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-website-maintenance","tag-maintenance-and-support","tag-website-maintenance-and-support"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/3906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/comments?post=3906"}],"version-history":[{"count":4,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/3906\/revisions"}],"predecessor-version":[{"id":10621,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/3906\/revisions\/10621"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media\/3907"}],"wp:attachment":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media?parent=3906"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/categories?post=3906"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/tags?post=3906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}