{"id":4341,"date":"2020-01-27T16:57:08","date_gmt":"2020-01-27T11:27:08","guid":{"rendered":"https:\/\/www.idslogic.com\/blog\/?p=4341"},"modified":"2025-02-25T15:30:45","modified_gmt":"2025-02-25T10:00:45","slug":"why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve","status":"publish","type":"post","link":"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve","title":{"rendered":"Why Users May Get in The Way of SharePoint Application Adoption? Tips to Resolve"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Why_Some_Users_Reject_Using_SharePoint_Intranet\" title=\"Why Some Users Reject Using SharePoint Intranet?\">Why Some Users Reject Using SharePoint Intranet?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Users_may_Use_Other_Tools_and_They_Dont_Like_SharePoint\" title=\"Users may Use Other Tools and They Don\u2019t Like SharePoint:\">Users may Use Other Tools and They Don\u2019t Like SharePoint:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Inability_to_Understand_and_Handle_the_System\" title=\"Inability to Understand and Handle the System:\">Inability to Understand and Handle the System:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Its_Unattractive_and_Dull\" title=\"Its Unattractive and Dull:\">Its Unattractive and Dull:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#How_to_Improve_SharePoint_Intranet_Adoption\" title=\"How to Improve SharePoint Intranet Adoption?\">How to Improve SharePoint Intranet Adoption?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Have_a_Solid_Plan\" title=\"Have a Solid Plan:\">Have a Solid Plan:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Make_Training_Available_to_All\" title=\"Make Training Available to All:\">Make Training Available to All:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.idslogic.com\/blog\/why-users-may-get-in-the-way-of-sharepoint-application-adoption-tips-to-resolve\/#Have_Support_in_Place\" title=\"Have Support in Place:\">Have Support in Place:<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-size: 14pt;\">When a company decides to implement SharePoint intranet and tries to facilitate business processes that can help the employees with their day to day routine, and support collaboration, then many staffs may show no interest in the new system leaving it unused for days. This scenario is common and many people in the IT and those using IT tools will agree. There is no one to ask questions during the implementation phase until you get to the end and once your reach the end they will then tell you that what you did was wrong.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">But sometimes, despite all the efforts, it becomes difficult for the users to accept <span style=\"color: #ff0000;\">SharePoint development<\/span>. Let\u2019s check some of the reasons here:<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_Some_Users_Reject_Using_SharePoint_Intranet\"><\/span><span style=\"font-size: 14pt; color: #008000;\"><strong><span style=\"font-size: 18pt;\">Why Some Users Reject Using SharePoint Intranet?<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Poor intranet adoption may be the result of some psychological barriers, and it can also be a sign of defective UX or a lack of information.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Users_may_Use_Other_Tools_and_They_Dont_Like_SharePoint\"><\/span><span style=\"font-size: 16pt;\"><strong><span style=\"color: #003366;\">Users may Use Other Tools and They Don\u2019t Like SharePoint:<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">If you have plans to introduce SharePoint application, then do get ready to face user\u2019s natural rejection. Employees who manage various tasks using other tools for a very long time may find it time consuming to accept any new tool and so they meet the solution with cold heart.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Inability_to_Understand_and_Handle_the_System\"><\/span><span style=\"font-size: 16pt; color: #003366;\"><strong>Inability to Understand and Handle the System<\/strong>:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Employees often become hostile when they have to learn one more system. They consider it to be a new time eater and also find it difficult at times to understand the functionality of the system. They don\u2019t want to come out of their comfort zone, and don\u2019t try to put some extra effort to accept SharePoint intranet.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><a href=\"\/blog\/setting-up-internal-communications-using-sharepoint\"><span style=\"color: #ff0000;\">Setting Up Internal Communications Using SharePoint<\/span><\/a><\/span><\/p>\n<\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Its_Unattractive_and_Dull\"><\/span><span style=\"font-size: 16pt; color: #003366;\"><strong>Its Unattractive and Dull<\/strong>:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">SharePoint is a popular collaborative tool that has also attracted tons of negative feedbacks about its out of the box look and feel. So if your organization is not willing to invest into SharePoint customization services, then the risk of poor user adoption will usually be very high.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Improve_SharePoint_Intranet_Adoption\"><\/span><span style=\"font-size: 14pt; color: #008000;\"><strong><span style=\"font-size: 18pt;\">How to Improve SharePoint Intranet Adoption?<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Have_a_Solid_Plan\"><\/span><span style=\"font-size: 16pt;\"><strong><span style=\"color: #003366;\">Have a Solid Plan:<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">It is very important to ensure that your staffs don\u2019t suffer from a lackluster start. and for this you should create a plan for a new system deployment having the end user experience at top priority.\u00a0 So, get all your end users involved early and also include a concept phase and a testing phase. Start with a proof of concept and allow the small team to start with the system before rolling it out to the entire mass.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Make_Training_Available_to_All\"><\/span><span style=\"font-size: 16pt;\"><strong><span style=\"color: #003366;\">Make Training Available to All:<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Another most important thing is that organizations often get excited about implementing SharePoint as a new tool and often fail to consider things that can make everyone productive. Proper training given to the users often helps them get adjusted with the new process and tool.\u00a0 The end user deserves to get training for better adoption rates and if people feel that they are not guided properly, then that can harm the user adoption.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Have_Support_in_Place\"><\/span><span style=\"font-size: 16pt;\"><strong><span style=\"color: #003366;\">Have Support in Place:<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Adopting any new tool like <a href=\"\/sharepoint-development\/\"><span style=\"color: #ff0000;\">SharePoint development<\/span><\/a> can have a steep learning curve. Beyond the basic actions, there are multiple themes that are added and users may run into issues while applying the new technology to their work. This can lead to frustrations and the users may not get rapid assistance. It is only with a support team ready to quickly resolve such issues that users can happily adopt such new environment.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><a href=\"\/blog\/effective-content-management-tips-when-using-sharepoint-online\"><span style=\"color: #ff0000;\">Effective Content Management Tips When Using SharePoint Online<\/span><\/a><\/span><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>When a company decides to implement SharePoint intranet and tries to facilitate business processes that can help the employees with their day to day routine, and support collaboration, then many staffs may show no interest in the new system leaving&#8230;<\/p>\n","protected":false},"author":1,"featured_media":9980,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[643],"tags":[278,280,894],"class_list":["post-4341","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sharepoint","tag-sharepoint-development","tag-sharepoint-development-company","tag-sharepoint-development-company-india"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/comments?post=4341"}],"version-history":[{"count":4,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4341\/revisions"}],"predecessor-version":[{"id":10882,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4341\/revisions\/10882"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media\/9980"}],"wp:attachment":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media?parent=4341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/categories?post=4341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/tags?post=4341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}