{"id":4517,"date":"2020-03-30T11:02:38","date_gmt":"2020-03-30T05:32:38","guid":{"rendered":"https:\/\/www.idslogic.com\/blog\/?p=4517"},"modified":"2025-08-08T14:29:52","modified_gmt":"2025-08-08T08:59:52","slug":"the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior","status":"publish","type":"post","link":"https:\/\/www.idslogic.com\/blog\/the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior","title":{"rendered":"The Impact of COVID-19 on Ecommerce Business and the Change in Shopping Behavior"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.idslogic.com\/blog\/the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior\/#Increase_and_Decrease_in_the_Ecommerce_Industry\" title=\"Increase and Decrease in the Ecommerce Industry:\">Increase and Decrease in the Ecommerce Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.idslogic.com\/blog\/the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior\/#The_Change_in_the_Shopping_Behavior_of_Users\" title=\"The Change in the Shopping Behavior of Users:\">The Change in the Shopping Behavior of Users:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.idslogic.com\/blog\/the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior\/#People_are_Stocking_Up_Medicines_Online\" title=\"People are Stocking Up Medicines Online:\">People are Stocking Up Medicines Online:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.idslogic.com\/blog\/the-impact-of-covid-19-on-ecommerce-business-and-the-change-in-shopping-behavior\/#Online_Purchasing_to_Fill_the_Pantry\" title=\"Online Purchasing to Fill the Pantry:\">Online Purchasing to Fill the Pantry:<\/a><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-size: 14pt;\">The recent COVID-19 outbreak has a significant impact on the retail operations of ecommerce all over the globe and most ecommerce associations have faced a sudden change in the sales and also a load on the staff. The amount of people going to restaurants, movie theaters, bars and gyms has reduced and office workers are now facing a new challenge of working remotely from their office.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You might think that because of the closure of many physical outlets, <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"\/ecommerce\/\">ecommerce web development<\/a><\/span> is booming as new retailers are taking the step to create ecommerce sites and offer home deliveries while people stay at home to prevent them from infections. But is the recent disease bothering the ecommerce industry too?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The outbreak of Covid-19 has in fact stagnated the global business growth and it has also observed a significant shift in the stock market. The Organization for Economic Co-operation and Development has declared that the recent outbreak poses the biggest threat to the global industry and day by day each and every country is getting hit by the Covid-19 disease.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Increase_and_Decrease_in_the_Ecommerce_Industry\"><\/span><span style=\"font-size: 18pt; color: #008000;\"><strong>Increase and Decrease in the Ecommerce Industry:<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">After the hectic buying during the festive season sale period in the month of December and January, people usually slowdown in the month of February and the sales again pick up in the month of March fueled by the festival starting from Holi and Ugadi. This year, there has been many changes in the <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"\/ecommerce\/\">ecommerce development<\/a><\/span> industry and sectors like tourism, electronic items, cab services and etc. have seen reduced sales, as people are restricted to stay at home because of coronavirus. With limited travel, ecommerce sites offering services in these sectors have seen reduced sales.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"\/blog\/how-augmented-reality-will-reshape-the-future-of-ecommerce-business\">How Augmented Reality will be Used to Customize the Ecommerce User Experience<\/a><\/span><\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-size: 14pt;\">On the other hand, work from home has led to increased demand for laptops and smartphone accessories resulting to an increase of 20 to 25%. Personal care and sale of sanitizers and hygiene products. followed by grocery has seen a steep increase of 110 -115 % sales. Even E-pharmas have seen a strong growth in e-consultation and demand hike for prescription medications.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Change_in_the_Shopping_Behavior_of_Users\"><\/span><span style=\"font-size: 18pt; color: #008000;\"><strong>The Change in the Shopping Behavior of Users<\/strong>:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Medical experts and officials are all encouraging people to take the action and keep their hands clean and avoid touching their faces.\u00a0 Ecommerce purchases of the products like gloves, masks, and hand sanitizers and antibacterial sprays have also surged.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"People_are_Stocking_Up_Medicines_Online\"><\/span><span style=\"font-size: 18pt; color: #008000;\"><strong>People are Stocking Up Medicines Online:<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">With countries have put travel restrictions to reduce the spread of the virus, people have started to stock up on over the counter medicines, which are mostly prepared for cough or cold as a preparation in case they catch the virus and need to self-quarantine. An analysis done by Adobe on ecommerce transactions found that people have started to use <a href=\"https:\/\/store.idslogic.com\"><span style=\"color: #ff0000;\">ecommerce stores<\/span><\/a> to purchase medicines related to flu, while online purchases related to other diseases have significantly reduced.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Online_Purchasing_to_Fill_the_Pantry\"><\/span><span style=\"font-size: 14pt; color: #008000;\"><strong><span style=\"font-size: 18pt;\">Online Purchasing to Fill the Pantry:<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Another change in the shopping behavior is that people have also started to purchase non-perishable foods like oatmeal, rice, pasta and other canned good which are common staples during emergency preparation. With physical shops closing, people have switched to ecommerce stores for their daily needs. As consumers are increasingly using digital methods to prepare for the coming emergency, it is during this time that ecommerce development companies and stores in India should ensure a smooth and frictionless experience on their ecommerce sites and mobile applications.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Meeting the customer\u2019s needs and expectation during this time of emergency is imperative. This type of conditions can either make or even break your brand.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"\/blog\/pros-and-cons-of-selling-from-your-own-ecommerce-store\">Pros and Cons of Selling from Your Own Ecommerce Store<\/a><\/span><\/span><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>The recent COVID-19 outbreak has a significant impact on the retail operations of ecommerce all over the globe and most ecommerce associations have faced a sudden change in the sales and also a load on the staff. The amount of&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4518,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171],"tags":[272,759],"class_list":["post-4517","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-website-development","tag-ecommerce-development","tag-ecommerce-development-company"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/comments?post=4517"}],"version-history":[{"count":5,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4517\/revisions"}],"predecessor-version":[{"id":11461,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/4517\/revisions\/11461"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media\/4518"}],"wp:attachment":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media?parent=4517"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/categories?post=4517"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/tags?post=4517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}