{"id":5476,"date":"2021-04-28T11:02:19","date_gmt":"2021-04-28T05:32:19","guid":{"rendered":"https:\/\/www.idslogic.com\/blog\/?p=5476"},"modified":"2025-02-27T15:14:55","modified_gmt":"2025-02-27T09:44:55","slug":"reasons-why-you-should-add-live-chat-for-your-sitefinity-website","status":"publish","type":"post","link":"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website","title":{"rendered":"Reasons Why You Should Add Live Chat for Your Sitefinity Website"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website\/#Advantages_of_Integration_of_Live_Chat_System_for_Sitefinity_Website\" title=\"Advantages of Integration of Live Chat System for Sitefinity Website\">Advantages of Integration of Live Chat System for Sitefinity Website<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website\/#Real-Time_Support\" title=\"Real-Time Support\">Real-Time Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website\/#Global_Customer_Service\" title=\"Global Customer Service\">Global Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website\/#Better_Customer_Engagement\" title=\"Better Customer Engagement\">Better Customer Engagement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.idslogic.com\/blog\/reasons-why-you-should-add-live-chat-for-your-sitefinity-website\/#Cuts_Down_the_Hiring_Cost\" title=\"Cuts Down the Hiring Cost\">Cuts Down the Hiring Cost<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-size: 14pt;\">Nowadays, there are many websites that are running on Sitefinity CMS. This has raised the competition level in the online marketplace to a great extent. A great customer support has become critical for retaining existing customers and acquiring the new ones. If you don\u2019t offer quality customer assistance, then you can lose out on sales opportunities faster.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">When customers visit your Sitefinity website with some queries, they will expect a speedy solution from your end. A Live Chat support would serve useful in this context as it can handle their issues to render a delightful experience throughout.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">With a robust Live Chat software in place, you can provide excellent customer support through your Sitefinity website. For its successful integration, you can <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.idslogic.com\/dedicated-sitefinity-developer\/\">hire Sitefinity developers<\/a><\/span> who knows inside out of this CMS. This automation helps in improving the operational excellence of the businesses.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Advantages_of_Integration_of_Live_Chat_System_for_Sitefinity_Website\"><\/span><span style=\"font-size: 18pt; color: #008000;\"><strong>Advantages of Integration of Live Chat System for Sitefinity Website<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Here are a few benefits of adding Live Chat for your Sitefinity website:<\/span><\/p>\n<ul>\n<li>\n<h3><span class=\"ez-toc-section\" id=\"Real-Time_Support\"><\/span><span style=\"font-size: 14pt;\"><strong><span style=\"color: #003366;\">Real-Time Support<\/span> <\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Businesses that provide real-time support to the customers lead to a higher customer engagement. When a live agent will answer your sales queries, it will help in delivering a highly personalized experience to them. This will help them to make a fast purchasing decision, which is great for boosting revenue.<\/span><\/p>\n<div style=\"margin: 40px auto; border: 2px solid #065beb; padding: 20px 25px; border-radius: 6px; background: 0;\">\n<div style=\"display: inline-block; vertical-align: middle; width: 62%;\"><span style=\"font-size: 14pt;\"><strong>Are You Looking to Hire Dedicated Sitefinity Developers?<\/strong><\/span><\/div>\n<div style=\"display: inline-block; vertical-align: middle; width: 36%;\"><span style=\"font-size: 14pt;\"><a style=\"padding: 10px 22px; margin-bottom: 0; line-height: 1.3em; text-align: center; text-decoration: none; vertical-align: middle; cursor: pointer; color: #ffffff; background-color: #065beb; -moz-border-radius: 3px; -webkit-border-radius: 3px; border-radius: 3px; display: block;\" href=\"https:\/\/www.idslogic.com\/dedicated-sitefinity-developer\/\" target=\"_blank\" rel=\"noopener noreferrer\">Call us today!<\/a><\/span><\/div>\n<\/div>\n<ul>\n<li>\n<h3><span class=\"ez-toc-section\" id=\"Global_Customer_Service\"><\/span><span style=\"font-size: 14pt; color: #003366;\"><strong>Global Customer Service<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">With a Live Chat system, it becomes easy for the website to handle multiple customers at the same time with 24\/7 availability. This will remove the constraint of accessibility to the users located in different countries. You can serve them in a better way no matter what\u2019s the time and geographical location.<\/span><\/p>\n<ul>\n<li>\n<h3><span class=\"ez-toc-section\" id=\"Better_Customer_Engagement\"><\/span><span style=\"font-size: 14pt; color: #003366;\"><strong>Better Customer Engagement<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">The integration of Live Chat system within Sitefinity website helps in resolving the customer queries on time. When they will get the prompt response, it gives them a feeling of being valued. As a result, it will provide an improved customer engagement rate.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><a href=\"\/blog\/whats-new-in-sitefinity-13-3-lets-find-out\"><span style=\"color: #ff0000;\">What\u2019s new in Sitefinity 13.3? Let\u2019s Find Out!<\/span><\/a><\/span><\/p>\n<\/blockquote>\n<ul>\n<li>\n<h3><span class=\"ez-toc-section\" id=\"Cuts_Down_the_Hiring_Cost\"><\/span><span style=\"font-size: 14pt; color: #003366;\"><strong>Cuts Down the Hiring Cost<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">This is one of the major reasons why Sitefinity website owners deploy Live Chat software. It promotes automation in rendering customer support which eliminates the need to hire a full-fledged support team. This reduces the hiring cost for the business.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you are planning to integrate Live Chat software in your Sitefinity website, then you should reach out to the reliable <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.idslogic.com\/sitefinity-development\/\">Sitefinity development company<\/a><\/span>. This is because they have right resources and tools to get this task done efficiently.<\/span><\/p>\n<blockquote>\n<p style=\"box-shadow: 0 0 16px #cccccc; padding: 10px;\"><span style=\"font-size: 14pt;\"><strong>Also Read: <\/strong><a href=\"\/blog\/reasons-why-sitefinity-is-the-best-enterprise-content-management-system\"><span style=\"color: #ff0000;\">Reasons Why Sitefinity is the Best Enterprise Content Management System<\/span><\/a><\/span><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Nowadays, there are many websites that are running on Sitefinity CMS. This has raised the competition level in the online marketplace to a great extent. A great customer support has become critical for retaining existing customers and acquiring the new&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5487,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[251],"tags":[252,284,1072],"class_list":["post-5476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sitefinity","tag-sitefinity-cms-development","tag-sitefinity-development-company","tag-sitefinity-devlopment"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/5476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/comments?post=5476"}],"version-history":[{"count":2,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/5476\/revisions"}],"predecessor-version":[{"id":11283,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/posts\/5476\/revisions\/11283"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media\/5487"}],"wp:attachment":[{"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/media?parent=5476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/categories?post=5476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idslogic.com\/blog\/wp-json\/wp\/v2\/tags?post=5476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}