Economy Calls

 

“Economy Calls is a part of the Unitel Direct Group of companies that deals with the telecom side of the business. The company offers telecommunication services to both commercial as well as domestic markets. All the services are competitively priced and uses the openreach network that uses BT services. The company is an OFCOM registered telecommunications reseller having partnership with several providers.”



 

Challenge

  • The client needed a site that could streamline all the information appropriately to the user, making it appealing, but easy to use while maintaining the brand recognition.
  • Create a highly usable and easily browsable option to check the various plans and packages.
  • Add customer reviews to improve credibility and trust to create better conversion
  • Implement a fully responsive solution so that the services are accessible from any devices anytime.
  • Implement an easy sign up process for better user interface and to sell services to online customers.

Solutions

  • When Unitel Direct approached us for Economy Calls project, the brand already had a fantastic foundation.
  • What they needed was some help – the brand had grown to a point where they needed a different websites to manage specific telecom services.
  • The client was able to coordinate and work with us to set a better user experience.
  • We analyzed their requirements thoroughly and came up with a better overall experience in presenting and exploring their services, with important information for the visitors that made it pleasurable and also intuitive to navigate.
  • Our developers decided to build the website using Angular 4 and web API 2. Angular JS offers great features for the developers to create appropriate business solutions.
  • Together, our developers came up with a better overall experience in presenting the services and varied plans for the customers.
  • The registration process was kept easy to ensure that the visitors could easily complete the process and use the service that they were looking for based on their interest.
  • The general design of the website is responsive, which enabled a defined and engaging user experience, allowing the user to navigate through the website at a comfortable pace.

Results

  • Economy Calls is able to offer the customers with efficient telecom services at cost effective prices.
  • The new website helped the client to present the features and powers of their services to a wider customer base.
  • They were also able to present reviews of their customers to the audience, helping users to try their services, get support and benefit from it.
  • The sign up process was easy making the services and the information easy to find for their customers.

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