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Your Trusted Partner to Keep Your SharePoint Fast, Simple, and Responsive

The right SharePoint support isn’t just important, but essential. You need SharePoint experts who understand both SharePoint Online and SharePoint Server. You need quick responses from someone who listens. And above all, you need a team you can trust. With IDS Logic, SharePoint sustainability is no longer your concern; it’s our responsibility. Our consultants handle your document libraries, manage your content across your sites, and ensure everything runs as it should, every single day.

Our team of highly qualified SharePoint experts has extensive experience working on complex SharePoint projects, enabling us to provide support services to clients worldwide. We are capable of handling a wide range of SharePoint-related issues, ensuring our clients receive successful and prompt solutions to their problems, whether it is ongoing support, maintenance, or development.

Beyond performing regular maintenance for clients, we also offer SharePoint support as an extension to provide clients with a seamless experience.

Microsoft SharePoint Support Services We Offer

Our SharePoint support services cover a wide range of solutions designed to help you get the most out of SharePoint, whether you're using it on-premises, in the cloud, or a mix of both.

Service Management Support

At IDS Logic, our dedicated SharePoint service manager handles everything from daily issues to long-term goals, offering personalized support backed by a deep understanding of your business. This keeps your SharePoint environment organized, responsive, and aligned with your business needs.

Continuous SharePoint Maintenance

With our continuous SharePoint maintenance services, we provide powerful SharePoint solutions to clients. This includes timely updates for performance testing and extending development capabilities, regular security audits, applying necessary security patches, and quickly fixing any performance or security gaps.

User Training Assistance

TThis includes explaining to users about the usage and other complexities of managing the SharePoint system. Additionally, with every new project, we help clients navigate through the same by providing the required training, simplifying the user experience, and showing how SharePoint supports their daily work.

On-demand Technical Support

Our technical support team provides 24*7 services to clients across the globe. If your SharePoint solution runs into any functional or technical issues, we quickly find the root cause and fix it. This results in restoring the platform’s optimum performance while keeping your business running smoothly without any disruption.

Security Audits

By conducting security audits, we help you identify where sensitive data is stored, who can access it, and how to reduce the risk of unauthorized disclosure, ensuring that your content is protected and only visible to the right people. We have different packages that are provided to the clients depending on the requirements of the business.

Database and Site Maintenance

Database and site maintenance services are ideal for users looking to back up their work on a regular basis. We keep your SharePoint databases clean, stable, and optimized for performance. This ensures that your site remains up-to-date all the time and everything runs smoothly and securely.

What You Get with Our SharePoint Support & Maintenance Services?

 

We clearly understand the challenges involved in supporting the SharePoint environment, from simple technical inconsistencies to complicated adoption challenges. That’s why we offer customized support plans designed to keep your environment running smoothly, securely, and in sync with your business goals. Here’s what we cover:

  • Application Enhancements
  • Service Level Agreements Based Services
  • Troubleshooting and SharePoint Server Support
  • Workflow Development and Troubleshooting
  • Recovery and Backup Services
  • AI-Powered

With 18+ years of hands-on SharePoint experience, we are capable of addressing the most common and the most complex SharePoint challenges, offering both resources and solutions to handle your business needs cost-effectively.

With Our SharePoint Support Services You Get:

 

  • Complete SharePoint health check to ensure that your platform environment is at par with your needs
  • Direct access to expert resources and SharePoint consultants
  • Quick response to all your issues without any waste of time
  • Our dedicated SharePoint support team is made of experts in administration, workflow, security, infrastructure and etc. to solve complex issues with ease.
  • We offer annual and quarterly agreements to fit every budget and needs
  • With us you can easily scale resources up or down in order to address your specific needs instead of hiring full time support experts

To find out more about our SharePoint support services, contact our executives or send us your requirements soon!

Why Choose IDS Logic As your SharePoint Support Company?

 

  • Reliable Services
  • Customized SharePoint Solutions
  • Round the Clock Support Services
  • Certified SharePoint Experts
  • Security and Compliance
  • Innovation and Continuous Improvement

Frequently Asked Questions

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