“Urjakart is a B2B marketplace where customers can purchase tools, construction supplies, hardware, electrical and industrial supplies directly from the Indian manufacturers. It is a one stop destination to purchase business goods and supplies for professionals, contractors, SMEs and retailers. The company’s vision is to change how various suppliers and manufacturers connect with the consumers.”
Urjakart had their ecommerce website already built on Magento 2, but they were facing some problems regarding managing and tracking the sales order. The client wanted to create some modules using latest techniques that could keep a track on their growing sales orders and help them offer a seamless purchase experience to the visitors. The data gathered from this process would also help the client to have a deeper insight into the customer behavior, the channels that are driving the maximum traffic, the orders that are processed and etc. Therefore, the challenge was to develop some modules that would help them to keep a complete track of their orders and sales and help them to get repeat customers. They wanted to hire experienced Magento service providers to help them complete the project.
How We Helped
At IDS Logic, we have a strong Magento development team having great expertise in developing modules that can be easily integrated into the existing site.
We worked extensively with the client to understand their requirements and gathered essential details to start the project.
Our developers planned to implement the best features in the modules so that the order and sales category of the business could be easily managed.
The technical facets were addressed during the development of the varied modules.
Linux was chosen as the operating system, PHP was used as the script language to develop the modules and MySQL for database management.
The different modules that were developed included Order Punching (this categorized the customer type like reseller/ sme/ corporate etc.), COD Order Confirmation (this confirmed whether the order was confirmed with essential details or not), Order Cancellation, Order Return.
The entire endeavor was not only to work on the order and sales category, but also to focus on how our client could ensure that the brand offered a compelling user experience to the end users.
Efforts were put to channelize the orders placed by the customers and keep a complete track and control of it.
The smooth process helped the brand to enhance their order volume, which reflected in their business growth substantially over the time period.
In core essence, the overall development of the modules helped them to manage their orders and sales with utmost perfection and alignment and also derive deep insights about the customer’s behavior, which could further be used for the business growth.
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