How Magento 2 Helps Ecommerce Store Owners with Efficient Order Management

Delivering the right shopping experience to your customers is the core aim of all ecommerce stores.  Every time they engage with your site, you should be able to offer a satisfying experience with powerful behind the scenes technology.  To keep your customers happy, order management is an important step that helps to run your business smoothly. With such options, changes are higher that your customers will visit your site even in the future and you will have more orders.

 

“Understanding the order functionality within Magento is crucial to become successful for your Magento website. In case of some added features or functionalities for your store, you can choose a Magento extension for better results.”

 

However, if you lack any skills of managing orders, you won’t be able to serve your customers well.

This is why I am writing this blog to share the overview of how to manage your orders in Magento 2 development. I hope this will make the process simple and smoother for the shoppers.

 

How to Manage Your Orders in Magento 2 Store

 

Unite Your Channels:

An effective order management system takes your ecommerce capabilities to the next level. So, enable the advanced planning between the demand and the supply across numerous sales channels and inventory sources. For proper order management, you should provide the shoppers with flexible omnichannel fulfilment options, and also create a single view of the orders and inventory across various channels.

 

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Submitted and Pending Orders:

During the checkout process, your Magento 2 store customers can review the orders that they have placed.  They can also access the order number at this stage and they have to agree to the specific terms and conditions that are laid down by the company and then click the order button. Once they have done this, Magento ecommerce development allows to send an e-mail notification, along with a link to the account of the customer.

 

For any pending orders the status will appear at the time when the customers have actually placed an order on the site, but the payment is still pending. The order may get cancelled at this stage. For any customized features, you can check a few Magento extensions that can help you with your order management process.

 

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Invoices and Shipments:

You can go to the sales icon and then click the link for invoices. Here you will be able to see all the available invoices that are created from specific customers. This will show the dates, billing data, order numbers and the actions that you have taken for each. The list can be exported and filtered to find some specific information like searching for a particular customer.

 

 

The shipment section helps you to view all the shipments that have been processed by your Magento 2 store. This information includes the order, shipping dates, quantities and addresses. Like the invoices, the list of information can be exported and filters can be used to search specific information.

 

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Payment Received:

Magento offers a lot of options for payments and this makes it easier for the customers to purchase things. On the basis of the payment method chosen by the buyer, a notification can be sent at the time of authentication and processing of the transaction. In this stage, the invoice status will change from “pending” to “processing” state.

Managing Magento 2 orders is not a difficult task, but you need to ensure that all your email is set up properly as the order based actions are email dependent. 

 

Also Read: Features and Business Benefits of Magento PWA Every Merchants Should Know