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Website Maintenance and Support

IDS Logic is a website maintenance service company taking care of the varied website maintenance needs of different clients. If your business is running on a mission critical web application such as an online store accepting orders 24×7, you need assurances that any issues with web applications should be resolved promptly and professionally. We offer multiple affordable packages for website maintenance and you can choose one based on your requirements or frequency of updates and the size of the website.

 

Here is What Our Technical Team can do for You

  • Application maintenance
    This service helps to cover all the software version updates and security patches whenever they are released. It helps you to protect your website and server from the security vulnerabilities.
  • Website support
    This offers a low cost means to quick updates of your shopping cart or business website. All you need to do is to raise a ticket and our maintenance team will sort it out at lightning speed.
  • Mentor support
    Our skilled website support team will work as your mentor for specific tasks that are difficult, somewhat impossible or just stressful for the team.
  • On demand support
    Our expert support staffs are there to help you with smaller tasks or any other mini projects on a daily, weekly or monthly basis.
  • Hotline support
    This service will help you and your entire marketing team with the convenience of giving a call to us for any website related queries.

We Help You to Make Your Life Easier

Considering us as your dedicated maintenance and support service provider, we are able to help you fix annoyances, errors and enhance your website over time. We help to protect your investment and improve it by adding latest features, fix what has broken and make everything easier for your administration.

Keeping your website online, secure, updated and bug free is our job and if any part of this criteria are not met, then our team instantly jumps into actions. We work with our clients to plan and strategize and enhance their web presence. Whether you are a small, home based startup business or a large corporate or government organization, our professional website maintenance and support team respond to your requirements fast and provide you with the solutions that you need.

Our application support and maintenance services are designed to promptly deal with real time problems that web based applications may encounter while running day to day operations. We have defined specialized multilevel support mechanism to ensure that issues are investigated, analyzed and resolved promptly to your utmost satisfaction.

Our Hosting Support will Include:

  • Server maintenance and managed backups
  • Server user management
  • Website performance monitoring
  • Database optimization
  • Firewall monitoring
  • Virus protection

Frequently Asked Questions

  • why does my website need regular maintenance?
    In this competitive market, it is very important to keep your website fresh with updated content, videos and images and also some latest plugins or functionalities. A regular site maintenance support and service helps to update the site easily and keep the visitors informed and engaged about the latest technologies and functionalities.
  • Will my data remain secure if I avail website maintenance service you?
    Yes! We are highly concerned about the security of the data and any other crucial information of the site. We take care that all your data are hosted in world class data centers where it is monitored 24/7. This helps us to detect any issues at the earliest and follow the best solution.
  • If I want any customized support service, will you be able to offer that?
    Yes, we believe that no one solution fits all and so all our support services are also highly customized to suit specific needs. Our technical experts discuss with the clients to understand their needs and then offer them the best solutions, so that they can make the best out of their investments.
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