IDS Logic is a website maintenance service company taking care of the varied website maintenance needs of different clients. If your business is running on a mission critical web application such as an online store accepting orders 24x7, you need assurances that any issues with web applications should be resolved promptly and professionally. We offer multiple affordable packages for website maintenance and you can choose one based on your requirements or frequency of updates and the size of the website.
Our Website Maintenance and Support Services Include:
Application maintenance: This service helps to cover all the software version updates and security patches whenever they are released. It helps you to protect your website and server from the security vulnerabilities.
On demand support: Our expert support staffs are there to help you with smaller tasks or any other mini projects on a daily, weekly or monthly basis.
Website support: This offers a low cost means to quick updates of your shopping cart or business website. All you need to do is to raise a ticket and our maintenance team will sort it out at lightning speed.
Hotline support: This service will help you and your entire marketing team with the convenience of giving a call to us for any website related queries.
Mentor support: Our skilled website support team will work as your mentor for specific tasks that are difficult, somewhat impossible or just stressful for the team. With careful steps, we can help to complete the mission.
Our Hosting Support will Include:
Server maintenance and managed backups
Server user management
Website performance monitoring
We Help You to Make Your Life Easier:
Considering us as your dedicated maintenance and support service provider, we are able to help you fix annoyances, errors and enhance your website over time. We help to protect your investment and improve it by adding latest features, fix what has broken and make everything easier for your administration.
Keeping your website online, secure, updated and bug free is our job and if any part of this criteria are not met, then our team instantly jumps into actions. We work with our clients to plan and strategize and enhance their web presence. Whether you are a small, home based startup business or a large corporate or government organization, our professional website maintenance and support team respond to your requirements fast and provide you with the solutions that you need.
Our application support and maintenance services are designed to promptly deal with real time problems that web based applications may encounter while running day to day operations. We have defined specialized multilevel support mechanism to ensure that issues are investigated, analyzed and resolved promptly to your utmost satisfaction.
FAQs: Website Support and Maintenance Services
Why do I need a regular website maintenance?
Firstly, frequently updated sites are always favored by the search engines and a website maintenance service can help to gain a better position and rank of your website. Since your site should always portray the latest information to attract the visitors, proper maintenance will help to engage prospective customers. Website maintenance and support becomes very essential if the website is large and demands frequent modifications and updates.
How often will my website be backed up?
We schedule the backup at a frequency that is suitable for you. If you are making any changes hourly, then we will have to take a backup hourly or on a daily basis. The backups are conducted when there is less traffic on your site like the early hours of the morning. Based on your business needs, we final the time and frequency of the backup.
What if my site needs some basic programming changes as well?
We at IDS Logic also offer our clients software development and designing services. We would be glad to make the necessary changes to your site as required and start the task only after approval. All the changes related to programming will be handled as a separate project.
How should I know about the number of hours needed to work on the website?
Whenever you need any support or maintenance service for your website, you can simply talk to our executives about your needs in advance. Our experts will help you to calculate the same and give you a rough estimate of the number of hours needed to complete the job.
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