Frequently Asked Questions

Q. How do we check which Moodle version we are using?

A. First, you need to log in as an administrator. Then, go to Site Administration -> Notifications to find the version. Some steps might vary depending on your version.

Q. How do we upgrade Moodle to the latest version?

A. From the Site Administration panel, Moodle will usually detect if an upgrade is available and guide you through required updates, including any database changes.

Q. Do we need to be tech-savvy to use Moodle?

A. Not at all. You only need basic internet skills to use Moodle. For setup, customization, or technical issues, a Moodle support partner like IDS Logic can help.

Q. Why is Moodle considered the best LMS?

A. Moodle is popular because it’s flexible, scalable, and secure. It supports different learning formats and is used by top universities and enterprises for its reliability and customization.

Q. Can individual teachers use Moodle?

A. Yes. Individual educators can install Moodle on a server or use MoodleCloud. You can also hire a hosting provider to manage the technical setup.

Q. Can we customize the Moodle theme to match my brand?

A. Absolutely. Moodle themes can be customized to reflect your organization’s branding. A Moodle developer can help with design, layout, and user experience.

Q. How can we communicate with students through Moodle?

A. Moodle offers multiple tools, like:

• Forums for discussions
• Chat for live messaging
• Messages for private communication
• Comments for quick feedback
• Assignments for submission and grading

Q. Can Moodle run on any device?

A. Yes. Moodle works on desktops, tablets, and smartphones. It performs well on all modern browsers. Plus, there’s also an official Moodle mobile app.

Q. Will we receive ongoing Moodle support?

A. Yes. You can get free help from the Moodle.org community. Or, you can choose a trusted Moodle support provider like IDS Logic for expert, 24/7 assistance.