We help you to move your customers closer with effective and simple business solutions
The exponential rise for sophisticated technology products and internet based devices has forced companies to readily accept the changing technology and customer expectations. At the same time, it is becoming increasingly difficult to offer customer focused services that can help them enhance the service levels and also drive ultimate customer satisfaction. Today, companies are focusing on high quality customer support services to build the required competitive differentiation.
IDS Logic’s is dedicated to helping their customers get the maximum returns on their investments and our customer support service is targeted to delivering quick problem resolutions to keep the business run profitably and smoothly. The value attained through our customized solutions enables our clients to attain full potential of their online marketing initiatives and campaigns.
It is our commitment to offering the highest quality services and a progressive culture coupled with creativity and flexibility that are keys to our growth and continued popularity. From swift trouble shooting, data entry operations to proactive ticket resolution, we deliver our customers an integrated, round the clock service experience.
Our Customer Support Services Include:
We work with organizations from different verticals that have sensitive operational environments with extreme requirements and we support them with our services to ensure optimal performance 24 X 7 X 365. Our expertise helps our clients to become highly available, scalable and agile.
Customer query helpdesk: Our helpdesk service is intended to offer the end users with information and support that is related to the company or organization’s services or products.
Data entry and data processing: We cater to a wide range of requirements of companies across various industry verticals by providing accurate data entry and processing services with quick turnaround time.
Trouble ticket management: With us, you can now easily enhance customer support via a trouble ticket management, a service that is used to track the detection, resolution and reporting of the problem of an organization.
Complaint handling and dispute resolution: Customer service often means handling frustrated and angry customers. Our executives recognize the complaints and immediately pursue it proactively and resolve the issue.
Why partner with IDS Logic?
The secret behind becoming a successful customer service provider in India is flexibility and our team of experienced resources is able to offer support to various business needs. We go beyond our business partnership and help you to attain your business objectives easily.
We have the ability to embrace changes in the market and implement them radically
We believe in maintaining good customer relationship in all associations
All our solutions add value to the end users and help them attain business success
We are committed to deliver on time and believe in cultivating trust
Round the clock support services across various industry verticals